Unlike Epic Games or many other publishers, Steam always sided with gamers?

According to the Steam rep, they always do the best for gamers. The process of making Metro Exodus an exclusive game on the Epic Store did...

According to the Steam rep, they always do the best for gamers.
The process of making Metro Exodus an exclusive game on the Epic Store did not go very well. The biggest problem is that this game was previously released as a preset on Steam. The transfer to the Epic Store is like a cold water spout hitting people who have or are willing to put it on Valve's system.

A final compromise was made that those who ordered Metro Exodus on Steam could still receive it on this system. However, this is still just a mess and negative and disappointing criticism from some fans has not been unexpected. Before that situation, Steam page of Metro Exodus posted a message that made the situation worse. It is Valve on the side of gamers, unlike other PC game distributors.

"We think that removing this game from Steam is an unfair decision for our customers. Especially those who have booked quite a long time," Valve said, "We are sincere. sorry to the customers who were expecting the game to be released on February 15. But we have just been informed recently and we have just a little time to inform everyone. "

But at the same time, business developer Nathaniel Blue corrected to Kotaku that the purpose of the message was not to fuel the fire. They have never posted any similar messages for other games about to be distributed exclusively on Epic Store. At the same time, they don't want to add tension to the gaming community any more.

"We will not continue to post similar messages in the future because we do not want to spark a wave of outrage from the community." Blue said. "Our goal is to connect developers with customers, build a valuable community for gamers, and just focus on those things."

Although the correction has been made, the negative review wave is still a problem on Steam. Valve has made some progress in taking measures to prevent these reviews from earlier this year. While Blue has not specifically mentioned the upcoming changes, he said that the processing of reviews on Steam is still in progress.

"We are still constantly working on reviews because we want them to be reviews and reviews of the status of games. If they are not, then it will be a weakness. I need to fix it, "he said.

Despite his change of heart, Mr. Blue also mentioned that he was not sure that Valve would come back and change the way they handled Metro Exodus, even if they could. Obviously they did not want, because their message is still there on the Steam page of this game.

Mr. Amateur

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High Tech Brain: Unlike Epic Games or many other publishers, Steam always sided with gamers?
Unlike Epic Games or many other publishers, Steam always sided with gamers?
High Tech Brain
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